Tiny update to change the support links to the new system I’m launching today.
One small bugfix in AdRotate but mostly this update is aimed at updating the dashboard to no longer link to the forums but to the new ticket system instead.
[fix] Typo in query when selecting ads for groups
[change] Support links in dashboard
Support and the future
Since the forum was malfunctioning and was overrun by spam bots and fake users every minute or so. I decided to close the forums directly and work out a new way of supporting plugins. Having been unhappy with how the forum worked for weeks this was the last straw, so to speak.
Over the past days I’ve been looking for and testing a new system. I think I’ve found a good alternative.
Your very own support center for everything that involves my business.
http://www.ajdg.net/support/ BOOM BABY!
Ticket support. This means more personal assistance. Still free. And a knowledge base too. This will replace the current manuals and provide a more flexible way of finding information. Instead of a clumsy set of untameable HTML pages this is now all powered by WordPress and some plugins. With tags, categories and everything a knowledge base needs.
As for support. You’ll need an account, just like you did on the forum. You can ask any and all questions pertaining to my services, AdRotate and other products here and of course; use the knowledge base! I have created and expanded the FAQ a bit. I’ve made some tweaks to the current manuals which I imported into the knowledge base and will add more manuals where required.
So everyone – Please forget the dumb forums. Update your bookmark to remove the forums and add http://www.ajdg.net/support/ for future endeavors!